FAQ

How much is shipping?

Shipping to Australia:
Standard is $15 AUD
Express is $19 AUD

Shipping to New Zealand:
Standard is $26 AUD
Express is $41 AUD

Shipping to USA and Canada:
Standard is $42 AUD
Express is $57 AUD

Shipping to UK:
Standard is $48 AUD
Express is $63 AUD

What is your return policy?

  • To process an exchange, please email us your order number at lostinjune.official@gmail.com.
  • Customers are responsible for paying all shipping costs when returning.
  • We accept items purchased from lostinjune.com in new condition with tags intact for refund.
  • Please note sale items are not eligible for return, excluding items purchased using a discount code.
  • You have 30 days from the day you purchased your items to send them back to us for refund.
  • Return packages must be shipped using a traceable method (tracking number). Lost In June is not responsible for any lost or damaged items when returning.
  • Returns will only be accepted for items in their original condition, Lost In June holds the right to refuse a refund if a product is returned damaged.
  • We are confident you’ll love your bag however if there are any issues with quality or a fault we will resolve this quickly. Please contact lostinjune.official@gmail.com.

Do I need to pay customs and import duties?

Some countries will charge customs & import duties which are the responsibility of the customer. Unfortunately we are unable to provide an estimate or offer information. We suggest contacting your local customs office so you are aware of the exact charges that could potentially be incurred. Orders will not be refunded if the customer fails to pay the duties required to accept delivery.